BTA has been accepted as an official supplier of high-speed internet under the government's Connection Voucher scheme. The scheme provides SMEs in participating..
The Why and How of Managed Print Security
With cyber security, most businesses – quite understandably - tend to focus on computers. But one major security gap businesses overlook is their printers - they can..
What Do Hackers Do With Stolen Data?
A business’s data is typically a lot more valuable than bank details. This is because, as we’ll see below, data can be used for a number of different activities,..
Is Your Supply Chain Resilient?
The major upheavals of the last couple of decades, such as the global recession and the COVID-19 pandemic, have demonstrated that firms will suffer severe setbacks if..
7 Common Cyber Security Myths Debunked
Cyber Security is one of the biggest risks for businesses currently, as the threat landscape is not just continuously developing, but the attacks are getting more..
Major commercial changes to Microsoft 365. What do they mean for you?
There are a couple of commercial changes coming to Microsoft 365 that you need to be aware of and prepare early for. If you’re a managed services client of CMI’s,..
Everything You Should Know About the New Windows 11
Microsoft is always improving on its product. And with their software being a full-time contributor to most businesses’ productivity, any new operating system from..
Why Cyber Security Training Is Important During These Unprecedented Times
COVID-19 showed us just how easily criminals could jump on an opportunity. Phishing rose by 67% since the start of the pandemic, with many of these attacks directly..
What is RaaS and How Do I Protect Against It?
Ransomware is a form of cyber-attack designed to encrypt a victim’s data until they pay a financial reward to the attacker - i.e. a ransom. In recent years a..
The 5 Most Common Gaps in Your Business Cyber Security
Time, experience and some eye-watering headlines have helped to hammer it home: your business needs adequate Cyber Security. The business world is arguably more..
What is Zero Trust Security – and Do You Need It?
There’s no such thing as too secure – not when your business, your users and your clients are at risk. In a year that saw our working and online lives unavoidably..
What You Should Know About the Windows 10X Release
This Spring, Microsoft is launching a new operating system, Windows 10x. Upon its launch, it will only run on low cost, low end devices. However, the long-term goal..
Why Every Modern Workplace Needs Cyber Security Training
Your employees are your first and your weakest line of defence. Cyber criminals know this, hence why they’re always targeting businesses with phishing emails. To..
How to Ensure Secure Collaboration in the Modern Workplace
This time last year our workplace looked very different. We were all in offices. Most businesses have had to embrace the Modern Workplace far faster than they’d..
5 Cyber Security Essentials for Every Modern Business
Cyber security has always been smart. But in 2020, it’s more important than ever. Let’s assume that you’re covering the basics. Top of the cyber security essentials..
Why is cyber security important in the current climate?
Pretty much since the dawn of the internet, companies and their data have been at risk. But now, in 2020, cyber security has become more necessary than ever.In the..
A Workplace of the Future: The top modern technology tips and approaches
The future is somewhat unpredictable and as we have seen in 2020, the workplace can be affected dramatically overnight. However, one thing that you can always count..
Agile Teams: 7 Tools To Keep Your Team Staying Agile
Agile teams promote openness, wellbeing and visibility in the workplace. They encourage collaborative teamwork and often thrive off co-location environments.
The Elements of Modern Workplace Evolution
Several decades ago, any businesses that shunned IT for a significant period would have either halted their progress or gone bust.
Not much has changed, and modern..
The Three Steps You'll Encounter During Business Recovery
Downtime after a disaster can cause havoc for any business. Unlike simply rebooting a computer, you can’t press a button and expect your business to return to normal...
Optimising Readiness and Remote Work; How Your Business’s Technology Should Change
The mandate to work from home affected pretty much every business capable of it. It also presented us with both a new normal and a stress test on workplace agility. A..
The key to optimising efficiency with your IT partner
Effective collaboration and partnerships are vital for every business. If your relationship with your IT partner is a good one, you will feel understood, productive..
CMI Webinar "Five reasons your business should cyber certify"
Cyber Essentials is a government backed scheme run by the National Cyber Security Centre (NCSC). The primary aim of the scheme is to encourage companies to adopt best..
CMI Webinar "How a modern workplace massively reduces disruption to your business"
The past two months has clearly demonstrated that those businesses who had already invested in modern workplace technology, were able to navigate the transition to..
The difference between business backup, recovery & continuity
Those responsible for protecting your data and ensuring systems are available face a broad and growing range of threats. Combine that with an ever increasing volume..
CMI Webinar - "Cloud phone systems Reduce cost and future proof your communications"
CMI Webinar "Microsoft Teams Making it a safe place to collaborate"
Clearly, Microsoft Teams has seen huge growth in use over the past few weeks as remote working has been enforced. Microsoft Teams helps colleagues to collaborate, but..
Office 365 Backup – Why is it necessary?
What backup does Office 365 provide natively?
Office 365 does include some native capability to restore data. For example, information deleted from your mailbox goes..
Recorded Webinar - "You applied the remote working 'band aid' - What should your priorities be now?"
Your immediate priority at the start of COVID-19 lockdown was to resolve the remote worker challenge. This forced change, in such a short amount of time, will mean..
Office 365 - What you may not know
Office 365 is key to collaboration, especially during COVID-19 as teams need to remain productive whilst working from home.You will have heard of SharePoint, Teams,..
Top 5 Ways to Stay Secure Whilst Remote Working
The current coronavirus outbreak has resulted in many more employees working from home, however this isnʼt isnʼt a new phenomenon. Many organisations offer a flexible..
Why Coronavirus and Microsoft Teams might transform your productivity
Why you should move to a cloud communication system
Take a second to consider just how integral telephone communication is to the modern workplace. Along with the internet, it’s the defining technology of the modern..
2020 Phishing Attack Trends – Learn about your Business Risk
Few cyber threats are as prevalent and costly as phishing attacks. In 2019, Sonicwall documented a 27% increase in encrypted threats through email, which masquerade..
Improving your data improves your business
What makes a good leader? One who makes the big calls based on what we’d call gut instinct? Or one who needs to seek lots of input before they make their final..
CMI Recognised as a Top 50 Best Managed IT company
CMI are delighted to receive recognition as a Top 50 Best Managed IT company in the UK at the award ceremony in Pall Mall, London.
Tips for Detecting a Phishing Email
We recommend reading and sharing our tips for detecting a phishing email to reduce the risk of infecting your workstation or network with malicious software.
Simplify Your Appointment Process with Microsoft Bookings
CMI Celebrates MSP of the Year 2019 Award
CMI are delighted to receive their MSP of the Year 2019 Award at the Connect IT Europe event with Kaseya. CMI had to demonstrate excellence in a multiple of..
The Top 5 Business Reads
Warren Buffett, American business magnate and investor, said daily reading was the key to success: “That’s how knowledge functions. It accrues, like compound..
The Future of Google
For several decades, Google has dominated the world of online research. With the powerful algorithms and keyword indexes unique to this search engine, Google’s..
How Will 5G Affect Your Business?
The emergence of 5G has been on the technological agenda for most of the last decade. There have been initial tests worldwide, and it is only a matter of time..
When is it time for a server upgrade?
Like with any piece of tech, your server is an investment that depreciates over time. On average, server performance erodes by 14% annually. By the fifth year, a..
Goodbye to BT's ISDN Lines
BT (formerly British Telecommunications) have announced their plans to switch off their ISDN network for voice calling in 2025, and will stop taking new orders from..
How To Arm Yourself Against "Human Hacking"
With our numerous technological advancements – AI in the home, always-on devices in our pockets, the cloud storing data in perpetuity – we are facing more..
The Top 5 Technology Trends of 2019
2019 promises to be revolutionary when it comes to technology and business. AI, Blockchain, autonomous things, digital ethics, and quantum computing are just some..
The Growth of IoT in Business
The global volume of data is increasing exponentially along the growth of the Internet of Things (IoT) and the ubiquity of connected devices. In the global IoT..
Making Social Media Work For Your Business
More companies than ever are using social media as a key strand of their customer service offer and it’s no wonder, given how social media plays an ever-growing..
CMI achieves ISO 9001:2015 and ISO/IEC 27001:2013 certification
We are proud to announce that as of September 2018, CMI has been awarded ISO 9001:2015 certification and ISO/IEC 27001:2013 certification. These international..
Monitor Tips For Business Productivity
Often taken for granted as a simple extension of our laptop display, monitors are the unsung heroes of the business world. A great monitor will not only enhance the..
Why is SEO Important For Your Business?
SEO, or Search Engine Optimisation, is the process of optimising your website through content so that keywords and terms related to your business show up through..
5 Business Podcasts Worth Listening To
In this digital age, business owners can get inspiration and advice from anywhere in the world. If you have a long commute, or you’re one of those business owners who..
How Can a Smartphone Enhance Your Business?
20 years ago, we could not have imagined how natural it would be to have a device in your pocket that connects you to anywhere in the world in a matter of seconds...
Choosing the right hardware and software
Over the past 20 years, technology has become much more accessible and affordable. In all industries, business operations can rarely run without either PCs, laptops,..
Big Data and Analytics – not just for large corporations
The explosion of data has been a constant trend in the last decade, and businesses are still figuring out what this means for them. The term ‘Big data’ is used to..
7 ways to get a high quality wireless network
A high quality wireless network can make your business more agile and efficient, so it’s vital to make sure a fast and reliable network covers your offices. Wireless..
What is Blockchain technology and how does it work?
Blockchains could be the most important technological innovation since the Internet itself. Facilitating transactions between organisations and people requires trust...
Cloud Computing: Feel the fear and do it anyway?
Cloud computing can make any business more responsive and efficient, but many businesses fear the cloud, citing issues surrounding data protection, security and..
The Future of Net Neutrality
In December 2017 the United States Federal Communications Commission (FCC) voted to repeal a set of regulations that govern what has become known as net neutrality.
Meltdown and Spectre: What is happening?
In recent news, major CPUs have been dealing with issues known as Meltdown and Spectre. These are vulnerabilities that can allow access to sensitive memory data..
This Is How The UK Intends to Plug the Cyber Skills Gap
Not too long ago, the country with the largest military and most advanced warfare technologies held all the cards in geopolitics. But things have changed. Hackers..
5 Tips for Office 365 from the Business IT Experts
If your business hasn’t already moved to Office 365, it may be time you consider making the switch. Office 365 offer the most up-to-date versions of the applications..
Become a Presentation Pro: 5 Tips for PowerPoint 2016
Even with all the amazing technology of recent years, most of us still find ourselves having to press the little letters on our keyboard to write manuals, proposals..
BTA’s Top 5 Tips for Outlook 2016
Most of us live in Outlook. It controls our diaries, our email and to-do lists. Without it, we would have to walk down the hall to verbally deliver messages and put..
How to Prepare for Virtual Reality in the Workplace
Virtual reality, augmented reality and mixed reality tools are coming to the workplace sooner than you think. With the launch of Apple’s iOS11 and most recent..
7 Free Apps You Should Get for Windows 10
There is an entire world of apps for Windows 10. Some are incredibly useful, others are fun, and a few seem to perform minor miracles (like recover deleted files from..
GDPR – What is it and how does it affect SMEs?
I have to start this blog article by saying I am not a lawyer and so if you are reading this I would urge you to take legal advice for your particular situation.
BTA Top Tip: Battery Saving Apps for Smartphones
It is the time of year for sunshine, long lunches, and a good holiday break. But even if you plan on turning your phone off for a device-free Bank Holiday trip, you..
9 Tech Start-ups To Watch This Autumn
When it comes to start-up technology companies, particularly those in the business IT space, we are always watching. Some of these companies may become BTA partners..
Protect Against 80% of Threats With Cyber Essentials Certification
According to the government, nearly half of UK businesses suffered a cyber-attack last year. Cyber threats are affecting businesses of all sectors and sizes, reducing..
IT Managers: This Is How You Can Influence Overall Business Strategy
It wasn’t that long ago that the head of IT didn’t have an office. Instead, he usually sat in a room in a remote part of the building, filled with IT equipment. He..
5 Must-Watch Ted Talks on Cyber Security
Even the most sceptical people can now see that cyber security is something we all need to take seriously. Whether it is as consumers, retailers, employees or..
Reduce Your Company’s Carbon Footprint with These 5 IT Tips
The sun is shining, the weather is sweet. Make you want to move… to more environmentally friendly IT.
The Bob Marley song may not go exactly like that, but with sweet..
PayPal Phishing Scam That Tries To Obtain Selfie
BTA would like to warn customers of an unusually authentic-looking phishing scam that attempts to obtain a photo of the target holding a bank card and photo ID in..
Should Your Business Introduce Wearable Tech?
Wearable technology such as Google Glass, Apple's iWatch and Samsung's Galaxy Gear smartwatch is beginning to gain traction with consumers. What seemed too futuristic..
WannaCry Cyber Attack: What Happened
The WannaCry Cyber Attack has made worldwide news over the past few days. And as a Managed Service Provider with expertise in IT security, we have received a lot of..
Alert: Large Google Docs Phishing Scam Affects 1 Million Users
Approximately one million people have had their Gmail account accessed by a phishing scam involving a Google Docs email yesterday.
Businesses Are Not Taking Cyber Security Seriously – And Paying For It
It used to be that a good security system and a building with a manned gate kept businesses safe. Employees with key cards and CCTV surveillance were icing on the..
5 Ways Windows 10 & Android Can Work Great Together
If all your communications mediums work together seamlessly, you are more efficient. You can work more, and with less effort. This is why businesses are investing in..
Look out Slack! Microsoft Formally Launches Teams
A quick little chat message vs. writing an email: which would you rather do? Most of us would rather send a chat message, especially if the messaging platform was..
The Best Tech for Travel in 2017
It is that time of year when many of us begin dreaming of, or indeed preparing for, a warm weather holiday. Short, dark days and constant drizzle is enough to make..
New Gadgets are Here! What to Expect This Year
They may not all be new gadgets, but they are new parts of gadgets or improvements to gadgets we already know and love. They are… (drum roll) the exciting device..
Top Tips & Hidden Tricks for iOS 10
iOS 10 is filled with practical improvements that most of us would use – if we knew about them. Some things are obvious, but others are little hidden gems that most..
Tech Industry Unites to Develop Crash-free IT Systems
It is the well-known organisation that you talk about frequently with your friends: the Zero Outage Industry Standard Association. You shorten it to ZOISA in..
Top 5 Technology Trends to Influence Businesses in 2017
Technology evolves somewhat like a garden does—with some elements growing slowly over time, and others spreading like wildfire given the right conditions.
Microsoft Beat Salesforce in Battle for LinkedIn
The end game for many technology start-ups is to sell to a large company, or go public to facilitate growth. LinkedIn is hardly a start-up anymore, but it has now..
5 Cyber Security Trends to Watch Out for in 2017
It is a hot topic that continues to stay ‘hot’ and a growing issue for businesses worldwide: cyber security. But can we expect to see the same issues next year that..
Debating Between Amazon Echo and Google Home? Read this.
They both tell decent jokes, they both stream BBC4 if you ask for news, and they give recipes and random facts with ease. They can quickly tell you how to get..
Top 8 Reasons Your Computer is Slow – from the Business IT Experts
Most of us know the feeling: that annoying frustration that builds as you try to open documents and pages that seem to take years to finally appear. It is even more..
Cybercrime is Taking Nearly £150 Billion from UK
Cybercrime is a constantly evolving threat that most businesses are acutely aware of, however have not set aside adequate resources to protect against. When it comes..
Build Your Own App
You no longer have to be an IT geek, trained programmer or tech engineer to create an app—and by app, we mean a real app that you could buy… one that other people..
Top 5 IT Terms You Should Know
There are some IT terms that are no longer “IT”. In fact, they are now mainstream words used by youth and adults alike in everyday conversations. Some of these words..
Why You Should Use a Password Manager
You may have excellent passwords—varied, long and with lots of different characters. But if you are like most people, you probably thought up a password for one of..
Where Is Cloud Data Actually Stored?
With the rise in popularity of cloud-based applications and data storage, you may be wondering where and how information is actually stored. Or you may be wondering..
The Top 9 Most Hilarious Tech Ads From Decades Past
Technology has come a long way in recent decades, and it would appear advertising has too. IT companies, hardware manufacturers, electronics corporations, computer..
What Does Brexit Mean for the UK's Tech Sector?
Brexit has huge implications for almost all parts of British life and commerce, including the technology sector. We can’t foresee exactly what a post-Brexit world..
Your Guide to the Top 5 Cyber Threats
This may come as a shock. There is no such thing a catch-all security software that your IT provider can implement to keep your company safe. Instead IT support..
Technology Fights Back: Can we stop work from taking over our lives?
It is the 10pm email that you shouldn’t have read, in which a colleague accidently gives misinformation to a client. What do you do? You do what most of us do: turn..
Do You Need To Add Cyber Insurance To Your IT Strategy?
Digital information is to businesses what a white water rapid is to a hydroelectric power plant. It fuels things. Whether it be customer information, competitor data..
Is There a New Search Engine Smarter Than Google?
Search is now being integrated into everything—our cars, phones, homes and even glasses. As such the stakes, and rewards, for successful search engines are higher..
Survey Finds IT Leaders Think Their Departments are 4 Years Behind
The IT department of a company is in many ways like its heart. All other areas of the organisation depend on it for vital everyday functioning. But in recent years,..
Windows 10 - Tips & Tricks You'll Love
Many people have now upgraded to Windows 10, but few are aware of everything Windows 10 can do. And it can do a lot. Windows 10 is packed with user-friendly shortcuts..
6 Reasons Your Network Infrastructure Needs an Upgrade
If your businesses is relying on older network hardware, it is probably time for an upgrade.
Technology Trends: Goodbye Apps, Hello Bots!
If you run in techy circles, you will already know about the rise of the bot to mainstream stardom—and how apps, which have recently been all the rage, are on the..
The Real Reason You Need Top-Notch IT Systems and Support
We are in the midst of a major technology revolution—specifically a digital revolution. It affects businesses of all shapes and sizes, of all sectors and regions.
Dell is Now Accepting Bitcoins as Payment
As an IT consultancy that procures its fair share of Dell devices, we were interested to hear that Dell has recently become the largest retailer in the world to..
8 UK Start-ups Harnessing the Internet of Things
It is one of the most talked about spaces in technology today: the Internet of Things.
Japan to Open the First Farm Run By Robots
It is the stuff of Sci-Fi films, but it is happening—and soon. Next year a Japanese company is opening the first farm run almost entirely by robots.
The Biggest IT Disasters: Hard to Believe True Stories
Somewhere between hiring the best employees, the streamlined operations process, the carefully crafted management meetings, KPIs and customer support, lies what is..
New Ransomware - CryptoJoker - is Not a Joke
Beware of a new ransomware called CryptoJoker that encrypts your data using AES-256 encryption and then demands a ransom in bitcoins to get your files back...
Machine Learning is About to Change Everything
Artificial intelligence exists all around us in subtle ways, embedded in our daily activities thanks to the rise of machine learning.
Google to Kill the Password
Google is testing an interesting new authentication idea. In a bid to get rid of the password, Google may switch to phone authentication. Under this scheme you would..
6 IT Predictions for 2016
Hidden amongst the servers, shiny new laptops and other IT hardware in our tech lab, we found a small, but perfectly formed crystal ball. It was indeed a strange..
Y2K Wasn't a Big Deal - But This Technology Concern Is
We all remember Y2K and the global fear that digital devices would all stop working. As it turned out that fear was mostly unfounded. But now we have a very real..
Two Questions All IT Directors Should Ask Themselves
Ten years ago we thought we were in the midst of a digital revolution. But many would argue, if that was revolution, what we are in now is a total transformation. ..
What to do if you are a Talk Talk customer
The Talk Talk cyber attack has left many wondering how at risk they are and what they should do to protect themselves.
BTA's inhouse technical guru, Scott Bartlett,..
Top 5 Security Issues SMEs Should Know About
You probably have an alarm system for your home (or at least a very good lock and a very loud dog), because you know burglars are constantly lurking. But it is doubtful..
Why the Hybrid Cloud Makes Sense for SMEs
The answer for most SMEs is both.
SMEs all over the world are reaping the benefits of cloud based voice and data..
Technical Services Update: October
Each month we share the latest updates from our technical service team, relating to trends we are seeing, new software releases and the latest technology we think is..
BYOD is dead - Say hello to CYOD
Remember the ‘Bring your own device’ movement? It wasn’t quite as big as the Climate Change movement, or grow-a-beard movement (thank you Hipsters), but it was..
Top 5 Reasons Your Internet Might be Slow
Wait, wait, wait, wait.
Your page finally loads.
“GRRRRRRRR,” you say, “Why is the internet so slow?!”
Well we are going to tell you. Below are the top 5..
4 Benefits a Managed Help Desk Brings to an SME
It goes without saying that technology is a necessary investment for all businesses. But being clever about how that investment is made is critical to ensuring pounds..
Tip of the Week: 3 Ways to Improve Your iPhone Battery's Life
If you are like most people you use your iPhone to… well do just about everything. You use it for work, fun, staying connected to friends and hundreds of other..
VoIP is the Ultimate Solution for Your Communication Woes
One major technology pain point businesses have revolves around communication. If your clients and prospects can’t effectively reach your staff, customer support and..
26 Billion Connected Devices By 2020 Will Dramatically Change Things
The incorporation of mobile devices into day-to-day life has changed our culture significantly. When Apple introduced “iPhone” less than a decade ago, Steve Jobs..
Tip of the Week: Spot a Hacker By Investigating Their IP Address
Have you ever wondered how your PC is identified from the billions of other devices out there? Just like every human being has specific physiological traits that make..
Two-Factor Authentication: An Easy Way to Make it Hard for Hackers
If you are up-to-speed with the latest tech news, you will already know that passwords are considered an "old-school" method of authenticating account logins. If you..
How You Approach Technology Affects Your Entire Budget
For most businesses, one of the largest expenses is payroll. Good people cost money, and by hiring talented employees, a large portion of the operational budget is..
Administrator and Different Types of User Accounts: Explained
Most of us know what an Administrator profile is, as well as a general User profile when it comes to our PC. Admins are liken to God and Users are liken to the..
Windows 10 Is Here - This is What Your Business Needs to Know
Microsoft’s latest PC operating system arrived with fanfare last week, and so far has received overwhelmingly positive reviews. As Sophie Curis at the Telegraph..
Hackers Can Now Use Radio Signals to Steal Corporate Data
Hackers are always coming up with new, often ingenious methods of hacking companies around the world. Despite their best efforts, technology professionals have..
Upgrade to Windows 10 on Launch Day?
It is getting closer and closer to the big day - the launch of Windows 10 on July 29th! And here at BTA, we are excited. After all, Microsoft’s new OS provides..
What is your competition up to? Use These 6 Apps to Find Out.
If you are like most business owners, you probably find yourself checking out your competitors to get a feel for their prices and services. With these six apps, you..
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Computing 101: The Difference Between Virtualisation and the Cloud
Do you know the difference between virtualisation and cloud computing? Most business owners have a hard time distinguishing between the two and find the topic to be..
Free Tool Connectify Turns Your PC into a Wifi Hotspot
We have all had moments where we desperately need a WiFi connection but don't have access to one. The good news is if you have a PC with a wireless card, you can take..
Tip of the Week: Practical Ways to Make Your Smartphone Distraction-Free
Mobile devices like smartphones and tablets are marketed as powerful productivity tools. However some workers may find their device’s apps to be more of a distraction..