CMI Blog

Simplify Your Appointment Process with Microsoft Bookings


Our series on the Modern Workplace is about utilising technology to improve productivity within your organisation.

What is Microsoft Bookings?

Microsoft Bookings a tool that makes it easy to publish your calendar online. Allowing your customers or prospects to book appointments with your team.

Microsoft Bookings

Customisation options include the flexibility to set a scheduling policy to customise when and how appointments can be booked. You can customise the look and feel of the bookings page as well as allowed customers, team members and the types of services customers can book. For example, you might want to allow a 15-minute FAQ session or a 1-hour training session to be booked.

The Microsoft Bookings page can be integrated into your website and social media. There is also an App within the Apps store to manage bookings on the go. Naturally, all is synchronised fluently with you and your teams Microsoft Outlook calendars.

Microsoft Bookings is included with most Office 365 subscriptions including Business, Business Premium and Enterprise.

Why not another calendar booking tool?

Whilst there are other tools on the market, CMI has identified that using a calendar booking system integrated with Office 365 has four significant benefits:


  1. Data Protection and Integrity. No customer or prospect data would be synchronised or copied from one application to another. All data would remain seamlessly within your Office 365 sphere.


  1. Outlook Integration. Microsoft Outlook integration is fluent and all information within Bookings would appear in your Outlook Calendar without any fuss.


  1. Cost Effective. The tool is already included in your Office 365 subscription.


  1. Access and Training. Access is simple through an Office 365 single-sign-on and little team training is required due to the Microsoft look, feel and intuitive design of the application.

For a modern workplace wanting to improve productivity and service, a calendar booking system such as Microsoft Bookings is more than worthy of consideration.

Getting Started

Getting started is easy. Login to your Office 365 portal at and click on the Bookings app and follow the setup process.

For help with Microsoft Bookings or if you are interested in modernising your workplace with Office 365 then please contact our team at CMI on 0800 023 2696.

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Graham Stead

Graham Stead is Client Relationship Director at CMI Limited, and has worked in the IT industry for over 30 years. Starting his IT career as an engineer for Hewlett-Packard, Graham later started his own business which he sold to CMI in 2016. As Client Relationship Director, Graham is responsible at CMI for ensuring our clients receive expert commercial IT advice that a modern business demands.