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CMI News

CMI Recognised as MSP of the Year 2020 at Connect IT Europe

CMI, The Business IT Experts, win MSP of the Year Award at Connect IT Europe

CMI MSP Award 2020

For the second year running, CMI are delighted to receive MSP of the Year Award at the Connect IT Europe Techie Awards with Kaseya.

This award shows that CMI has delivered for their customers at an exceptionally high quality.  


To win the award, CMI had to demonstrate excellence to a higher level than over one hundred other nominees in the following areas: 


  • High customer satisfaction scores 
  • High customer retention 
  • The use of automation to become more efficient 
  • Managing fast growth 
  • High employee retention 
  • Commitment to tech professional development (tech certifications) 

Ken Roulston, Managing Director of CMI

 All of us at CMI are so pleased to receive the award for MSP of the Year for the second year running. It is a brilliant recognition of the dedication that our whole team has to our clients. 


About CMI

CMI has been helping businesses gain a competitive edge through IT for more than 25 years. CMI understands that IT is a fundamental building block in business growth, and they are passionate about the success of their clients.


Graham Stead

Written by Graham Stead

Graham joined CMI following the acquisition of his previous business in 2016, having successfully run that for business for 20 years. Graham's absolute focus is on making sure that we consistently hold our clients central to everything that we do, and is often heard repeating our mantra "we exist to make a significant positive impact on our clients business". Graham and his team work closely with our clients to educate, inform, and ultimately to provide technology that delivers that positive impact. Outside of the office, he is a huge supporter of Bone Cancer Research Trust and has raised over £130,000 for them in recent years.

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