CMI News

CMI win IT Superhero Award for supporting clients throughout COVID-19

CMI, The Business IT Experts, win IT Superhero Award at Connect IT Europe


CMI Superhero AwardCMI is honoured to receive the IT Superhero Award at Connect IT Europe Techie Awards with Kaseya.

The award was created to recognise Managed Service Providers that have gone over and above for their clients througthe COVID-19 pandemic


CMI has supported customers during lockdown through: 

  • Lockdown readiness workshops
  • Weekly COVID webinars to help clients through lockdown
  • Fast Track Microsoft Teams solutions
  • Interactive ebook to help leadership teams navigate the road to recovery
  • Virtual client peer groups hosted by our MD to come together and share ideas to help through the crisis


Kaseya noted that CMI helped their customers through the challenges of lockdown, all while seeing business growth of over 150% - a remarkable achievement in the current climate.

Ken Roulston, Managing Director of CMI

“In a time of such uncertainty, we believe that it’s crucial to understand the changing needs of our clients and do whatever we can to best support them. We pride ourselves in going the extra mile for our clients and feel truly humbled that our values have been recognised in this way.” 

Ronan Kirby, President & GM EMEA at Kaseya

"CMI absolutely deserve this award for not just responding to the challenges of the shutdown, but by predicting those challenges, and by working with their clients to be pro-active."



About CMI

CMI has been helping businesses gain a competitive edge through IT for more than 25 years. CMI understands that IT is a fundamental building block in business growth, and they are passionate about the success of their clients.


Graham Stead

Written by Graham Stead

Graham joined CMI following the acquisition of his previous business in 2016, having successfully run that for business for 20 years. Graham's absolute focus is on making sure that we consistently hold our clients central to everything that we do, and is often heard repeating our mantra "we exist to make a significant positive impact on our clients business". Graham and his team work closely with our clients to educate, inform, and ultimately to provide technology that delivers that positive impact. Outside of the office, he is a huge supporter of Bone Cancer Research Trust and has raised over £130,000 for them in recent years.

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