CMI Blog

CMI Celebrates MSP of the Year 2019 Award

Posted by Graham Stead on 15 November 2019

CMI are delighted to receive their MSP of the Year 2019 Award at the Connect IT Europe event with Kaseya. CMI had to demonstrate excellence in a multiple of disciplines in order to win the award against hundreds of other Managed Services Providers.

The disciplines and judging criteria included:

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The Top 5 Business Reads

Posted by Darron Millar on 15 November 2019


Warren Buffett, American business magnate and investor, said daily reading was the key to success: “That’s how knowledge functions. It accrues, like compound interest”.

Mark Zuckerberg reads one book a week and Bill Gates, fifty books annually. If you’re searching for novel ideas or simply a way to expand upon your personal knowledge via an education on different ways of thinking, then reading is essential, and even more important for entrepreneurs. Here are our top 5 most inspiring business reads:

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The Future of Google

Posted by Graham Stead on 16 October 2019


For several decades, Google has dominated the world of online research. With the powerful algorithms and keyword indexes unique to this search engine, Google’s reach has gone beyond the online realm.

When it comes to volume of users and mass adoption, this behemoth company has captured the world’s imagination and become commonplace in people’s digital lives, not only because of its search engine, but also because of its dominance in the advertising arena.

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How Many Cores? Is More Always Better?

Posted by Darron Millar on 16 September 2019


A big hardware buzzword is multi-core, with companies like AMD and Intel releasing processors with more cores than ever. They’re exciting, particularly in the gaming world, but do you need them? We examine exactly what multi-core processors do, and if they can genuinely improve your business. 

What is a multi-core processor?

multi-core processor is a computer processor  with two or more separate processing units (CPUs), called cores, each of which reads and executes program instructions, as if the computer had several processors. 

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How Will 5G Affect Your Business?

Posted by Richard Taberner on 13 August 2019


The emergence of 5G has been on the technological agenda for most of the last decade. There have been initial tests worldwide, and it is only a matter of time before 5G is fully deployed in the UK. All major UK operators will have launched 5G networks by the end of this year.

5G has the potential to make cable and DSL obsolete. Many believe that 5G can help double the broadband speeds many customers see today. It’s also much cheaper and easier to deploy. So what are the barriers to universal adoption, and if universal 5G does become a reality, how will it affect your business?

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When is it time for a server upgrade?

Posted by Darron Millar on 15 July 2019


Like with any piece of tech, your server is an investment that depreciates over time. On average, server performance erodes by 14% annually. By the fifth year, a server has only 40% of the performance quality it had when it was new. Lower performance and higher failure rates increase unplanned downtime by 20% annually, negatively impacting your business. So when is the best time for a server upgrade?

Your provider no longer supports your server

The average warranty term is about 3-5 years. After that time, a manufacturer is no longer responsible for providing server support. Servers older than 5 years old are at higher risk of failure.

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Goodbye to BT's ISDN Lines

Posted by Richard Taberner on 04 July 2019


BT (formerly British Telecommunications) have announced their plans to switch off their ISDN network for voice calling in 2025, and will stop taking new orders from businesses in 2020!

As the leading business communications provider in the UK, this change will affect millions of businesses.

What exactly is ISDN?                                                           

Launched by BT in 1968, Integrated Service Digital Network (ISDN) is a set of communications standards for digital telephony and the transmission of voice and data over a digital line. As BT rolled the new network out over the UK, it grew in popularity and saw the replacement of the original analogue landline technology.

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Extra defence against cybercrime: Webroot SecureAnywhere Antivirus

Posted by Darron Millar on 29 April 2019


As part of our ongoing battle against cybercrime, we are continually looking at the ways we can improve, as well as expand our Security Services portfolio. Recently, we have switched to Webroot SecureAnywhere Antivirus for our  CMI Managed Endpoint Antivirus service. Webroot is the lightest and fastest AV on the market and the only true cloud AV. It offers next-generation protection for endpoints and users alike, powered by Webroot BrightCloud® threat intelligence.

We have outlined below some of the benefits of Webroot that played a factor in our change:

1. Easy to deal with

Any vendor we partner with must be easy to deal with. We look for best of breed suppliers who are organised and have the tools, systems and processes in place to provide us with their best of breed product, so we spend more time supporting and managing our clients.

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How To Arm Yourself Against "Human Hacking"

Posted by Richard Taberner on 14 March 2019


With our numerous technological advancements – AI in the home, always-on devices in our pockets, the cloud storing data in perpetuity – we are facing more challenges than ever before when it comes to cyber-security.

Individuals constantly try to protect themselves and their information from possible hacking, but in response, hackers have become more sophisticated. Passwords are being breached, identities stolen and businesses are falling victim to massive leaks, no matter their size. How does this happen? It’s not just a hacker’s algorithm that poses a threat to your data.

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How Can You Protect Your Business from Data Breaches?

Posted by Darron Millar on 14 February 2019


Data breaches and Cyber Security should be big concerns for business owners. A hacked system is more than just a hassle. With the potential to destroy your company’s network, halt business processes and put your customer transactions in jeopardy, a data breach can be potentially fatal for any business.

The recent Marriott breach, and the similar Quora breach a week later, reminded the world how crucial it is to protect your data, and demonstrated that even large businesses can fall victim to the increasingly sophisticated techniques hackers use.

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