IT Automation is key to IT optimisation and digital transformation. With our Managed Endpoint Automation service, we are harnessing the benefits of IT automation for our customers – but what does IT automation involve exactly?
What is IT automation?
IT Automation prepares a process that automatically repeats itself to perform a function – previously, this function will have been manually performed by an IT professional. This process incorporates a blend of hardware and software to do a task which does not necessarily need human intervention. IT automation processes can perform from a single function or multiple actions, depending on the requirement.
In theory, IT automation can be applied to any IT task that is currently managed by a human IT manager, such as system auditing, monitoring, or patching.