CMI Blog

All about IT Automation and Artificial Intelligence

Posted by Richard Taberner on 23 August 2018


IT Automation is key to IT optimisation and digital transformation. With our Managed Endpoint Automation service, we are harnessing the benefits of IT automation for our customers – but what does IT automation involve exactly?

What is IT automation?

IT Automation prepares a process that automatically repeats itself to perform a function – previously, this function will have been manually performed by an IT professional.  This process incorporates a blend of hardware and software to do a task which does not necessarily need human intervention.  IT automation processes can perform from a single function or multiple actions, depending on the requirement.

In theory, IT automation can be applied to any IT task that is currently managed by a human IT manager, such as system auditing, monitoring, or patching.

Continue reading

Why is SEO Important For Your Business?

Posted by Darron Millar on 02 August 2018

SEO, or Search Engine Optimisation, is the process of optimising your website through content so that keywords and terms related to your business show up through online search results. In short, it’s making sure your content appears when people are searching for anything related to your business.

Why is this an important factor for businesses to consider? The answer is simple. While many marketing tactics rely on you reaching out to your audience, SEO gives you the power to reach people when they are actively seeking information related to your products and services – you’re reaching people who want to be reached.

Continue reading